I'm having problems signing in. What should I do?

If you’re sure that you know your sign-in details, but are having issues accessing your account, please try clearing your cache before attempting to login again.

If you have forgotten your password, you can reset it by entering the email address you used for your SoundCloud account here. We'll send you an email to this address which you can use to reset your password and regain access to your account.

Not sure which email address is connected to your account, or no longer have access to that email address? Follow the troubleshooting tips in this article to help recover access to your account.

If you have troubles logging in on mobile, try the following troubleshooting steps:

  • Make sure you’re logged out. You can do this on Android and iOS from the app settings.

  • Swipe down to refresh the app after logging in

  • Delete, and reinstall the app