• I'm having problems searching tags

    Sorry if you are experiencing problems searching for specific tags and filters on SoundCloud right now. We are currently investigating this issue and thank you for your patience. We will provide an update as soon as we have more information on a fix for this.

  • What should I do if I see spam behavior?

    We're continually working to fight against spam, but sometimes we can't catch it all, but with your help we'll have a better chance! Right now you are able to report comments or inbox messages which you receive and deem as spammy, all you need to do is hit 'Report as...

  • What is changing with your Premium plans?

    Following the great feedback you’ve sent us over the last few months, we’re excited today to be able to give you a heads up: tomorrow, we’re launching brand new subscription plans. Simpler and better value, SoundCloud Pro will make it even easier for you to share your sounds and grow...

  • I'm having problems with the iPhone app

    If the iPhone app is crashing on your iPhone, please delete and reinstall the app – this works for most users. Please also ensure that you've upgraded to the latest iOS (iOS 6). However, if the app is still not working correctly, rest assured that our iOS team is working...

  • What have I been blocked for?

    If you see a warning or notice that you have certain features blocked for a time, this means we have noticed an unusual amount of activity coming from your account. This could be because: - You're posting a lot of similar comments or messages (especially if this content includes URLs)...

  • I can't add the Facebook app to my page, why's that?

    Sorry for the confusion! The Facebook tab app and the Facebook DropBox app have been disabled while some changes and updates are made. For now, you can use RootMusic's BandPage or BandRx as a tab app instead (they'll both allow you to display SoundCloud tracks on Facebook). You can read...

  • I've shared a private track and the recipient didn't receive it

    Sorry if you have been experiencing issues with sharing or receiving private tracks. Unfortunately we are currently experiencing an issue with our private sharing features. This means that tracks which are shared privately are not appearing in users exclusive tracks tab. Our engineers are working hard on fixing this right...

  • Why do I keep being shown the 'Go Mobile' page on my iPad?

    Our main site requires cookies to run, so using private browsing can affect navigation. If you have private browsing enabled in Mobile Safari, please try disabling it, the site should then work correctly.

  • Why does my REC button recording sound strange?

    Sorry you are having troubles with your REC button. We're currently experiencing some issues affecting Safari and Chrome, which is corrupting recordings. Unfortunately we aren't able to fix affected sounds. Our team are working hard to fix this, thanks for your patience. In the meantime, recordings using Firefox should work...

  • How do I go back to Classic SoundCloud?

    You can switch back to Classic SoundCloud by clicking 'More' in the top right corner, then 'Switch back to Classic SoundCloud'. Classic will be available for the forseeable future. We don't currently have a timeframe for when we'll fully move over to new SoundCloud.