• I deleted my account and it isn't going away!

    If you deleted your account, it has been put into a queue and will be deleted in due time. Please keep in mind, we don't have control over the deleted account link showing up in Google's search results. It can take Google from 3 weeks to 3 months to re-index...

  • Haven't received my email confirmation, what can I do?

    Confirmation emails are generally sent out instantly. If you haven't received one yet, please check your spam folder to make sure it didn't end up there by accident. Then try again to re-send it from your account. Be sure to add mailer [at] soundcloud [dot] com to your address book...

  • I forgot the password and/or email to my account!

    If you have several email accounts under different domains please try logging into this page with all different combinations of your email addresses, examples: @gmail.com, @googlemail.com, @hotmail.com, etc.. If you don’t have any luck with that, please try sending password recovery links (here) to all the different email addresses you...

  • No pages are loading, what can I do?

    If you are having trouble loading the site, it may be due to issues with your browser's cache and cookies. In most cases, clearing your cache and cookies should resolve this issue.

  • How do I change my email address?

    You can change your primary email address here! Just add the email you want to change it to where it says 'Add another email address'. You'll then get a confirmation email in your inbox and you'll have to confirm it from there. Once that's done, you can switch it to...

  • How do I add my tour dates to my profile?

    Display your upcoming tour dates on your profile, with our Songkick integration. If you link your SoundCloud account to a Songkick artist page, your profile will automatically update to display your three soonest shows. To connect your SoundCloud account with a Songkick artist page, go to your advanced profile settings...

  • Can I select which content is shown first when people come to my profile?

    Your profile acts as a chronological stream of your activity on SoundCloud, so the order in which posts appear can’t be rearranged. Or you can opt for a Premium plan to get access to Spotlight, which enables you to pin up to three items (sounds or sets) to the top...

  • How do I unfollow someone?

    To stop following someone, hover over their profile name, and click the blue ‘following’ icon that appears. You can also find this button on their profile, below their username. The person will not be notified of your decision. Please note that unfollowing someone will not remove any sounds of theirs...

  • I'm getting too many/few email notifications from SoundCloud, what can I do?

    Go to your email notifications settings page, and you’ll be able to set your notification preferences. You can choose exactly which type of events you wish to be notified about.

  • What does the DropBox do?

    The DropBox allows anyone to send sounds to your SoundCloud account at any time (it’s free and available to all users). It can either be something already uploaded to their account, or a new sound they upload. Sounds sent to your DropBox then appear in your Stream. You can find...