• I'm having uploading problems, help me!

    Having troubles uploading your sounds? We've collected the following successful troubleshooting tips from our users themselves: First off Have you confirmed your email address? You can't upload sounds without confirming your email address. Check your inbox dude! Switch up your uploaders SoundCloud offers two different native uploaders: the regular Flash...

  • Just uploaded and my track is distorted

    Sometimes our transcoding system can create audio artifacts, as we transcode all tracks to 128 kbps mp3 for streaming playback. Uploading a lossless or high-quality lossy file will usually reduce these to a minimum, but unfortunately there's not much we can do for the handful of individual tracks that are...

  • What formats can I upload?

    We support AIFF, WAVE (WAV), FLAC, ALAC, OGG, MP2, MP3, AAC, AMR and WMA files.

  • It says I have 120 minutes. Is that in total or monthly?

    All our subscription plans come with a total of upload minutes/hours -- they don't reset every month. This also applies to yearly subscriptions. If you renew your yearly subscription, you are only securing the upload time you had previously. You can always easily remove and add new tracks within these...

  • I'm getting a "Sharing changes is invalid", what does that mean?

    This happens when a SoundCloud member attempts to upload a track to their own DropBox. Afraid that can't be done, i.e. to share a track to your own DropBox. You can upload tracks to your profile on the upload page!

  • Does SoundCloud convert my files to mono?

    We don't modify original audio files that are available for download. For streams, we convert the original into MP3 Joint Stereo for streaming.

  • Where can I see how many minutes are left on my account?

    You can check out how much you have left to upload on the Upload & Send page. There, you'll see how many minutes are left on your account right under the big 'Choose files' button, like in this image:

  • My profile image won't upload

    Sorry about that but don't worry. We accept all types of images with a file size up to 2mb. If the site displays a set of grey stripes, your image has uploaded successfully. If that isn't happening, please make sure you have the latest Flash installed. If you can, check...

  • It says my track is 'too hot' or is stuck on 'Preparing for transcoding...'? Is there something wrong with the file?

    There's nothing wrong with your file. When the system can't process a track, it comes back as "too hot". When this happens, we recommend that the track be deleted and re-uploaded. When uploading again, please wait until the orange bar has started to process before clicking 'Save'; and leave everything...

  • How do I upload multiple files at a time?

    To upload multiple files at the same time you can create a set then select the multiple files you would like to upload from your computer (by selecting all) then 'Open', or with the third party app Scup (http://soundcloud.com/apps/scup). These files will automatically upload and create a set. If you...