• What's the difference between each subscription level?

    Whether you choose to go Pro or Pro Unlimited is up to you! Here's what each subscription level includes: Free - 2 total upload hours - 100 downloads/sound - Unlimited set creation - Some stats (see the amount of plays, downloads, comments and favorites of your tracks) Pro - 4...

  • How much is each subscription plan? What about other currencies?

    We’ve just introduced two brand-new Premium plans for you: Pro and Pro Unlimited. Head over to the Pro page and check out what each plan entails. Current pricing: - New Pro Account for 3 Euro/month or 29 Euro/year - New Pro Unlimited Account for 9 Euro/month or 99 Euro/year For...

  • Will my tracks, comments and stats be deleted when I downgrade from a Pro to a free account?

    Don't worry: when you downgrade to a free account, we will not delete anything from your account. The oldest uploads exceeding the limits of the free account will be hidden. All your tracks, stats, comments will be saved so that whenever you choose to re-upgrade, everything will be in place....

  • I upgraded but I thought I would get more minutes than I did.

    The total amount of upload minutes that come with each account is listed on our Pro page. SoundCloud plans can't be combined, so for example: if you purchase a Pro subscription, it will not add an additional 4 hours to your account. If you're upgrading from a free account, it...

  • How do in-app purchases work?

    You can now purchase our new Premium Pro or Pro Unlimited Premium plan with our iPhone app! Please read the following FAQ below for more detailed information. Q. How much do the Pro and Pro Unlimited plans cost? A. The Pro plan costs 29 Euros/year or 3 Euros/month and the...

  • I want to cancel my subscription

    Sorry to see you go but no worries. You can cancel your subscription at any time here. If you're within the 14-day trial period, a refund will be processed automatically and it'll be delivered within 5 business days. If you change your mind, you can upgrade back to a Pro...

  • If I upgrade to Pro, do I get 240 minutes on top of 120 minutes?

    No, the Pro subscription comes with 240 minutes (4 hours) in total. If you need more than 240 minutes, you will need to upgrade to a Pro Unlimited account.

  • What's a Promo Code?

    A Promo Code is a discount code and isn't obligatory to enter when upgrading. Look out for the Newsletters we send out which will contain a promo code for you to use.

  • I need an invoice! Can you send me one?

    We send you an invoice as soon as you purchase an account. Keep in mind to check your spam folders just in case it ended up there. You can also check back on previous transactions and invoices on your Account Plan page.

  • How can I switch from a monthly to a yearly account?

    Right before your next payment period, cancel your subscription here (nothing will be lost, just temporarily hidden until you upgrade again) then re-subscribe for a yearly account. The previous monthly subscriptions will be cancelled then.