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Help / Stats

Learn more about the statistics section of your account!

  • Where can I learn more about stats?

    Right here!
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  • I just upgraded and can't see my listeners, help?

    To see your listeners, go to your stats page, then click the Tracks tab -- there will be a list of your SoundCloud listeners on the right hand side. If you still can't see them, click the down arrow on the time range above, then choose 'All time'. Below the little list of your listeners, you'll be able to click 'View all' and you'll see every listener you've ever had! You can also check out this screencast.

    Please keep in mind: only listeners logged into their SoundCloud accounts will appear in your stats section.
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  • My stats are showing up differently across the site, why?!

    There's a large amount of stats that our system has to process now. They're still updating, but if it seems like your stats are stuck on Your Tracks page or your Public Profile, this is due to caching. You can get around this by refreshing our cache -- to do this, go into your track's edit mode (the little pen icon on the player), no edits need to be made, then click 'Save'. 

    To check your stats in the most accurate spot on the site, it's best to look at the mini update on your Dashboard or your track's individual page.
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  • Will I lose my stats (i.e. play counts, comments, etc.) if I replace my track? What if I delete it altogether?

    With Premium subscriptions, you're able to replace your files in the edit mode without losing any of your stats! So comments, play counts, favorites and download counts will all stay in place.

    If you decide to delete a track from your account, the stats will be removed along with it.
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    Get in touch with us directly. Email our friendly support team!

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