• Where can I learn more about stats?

    Everything you need to know about your stats you can read about right here!

  • I just upgraded and can't see my listeners, help?

    To see your listeners, go to your stats page, then click the Tracks tab -- there will be a list of your SoundCloud listeners on the right hand side. If you still can't see them, click the down arrow on the time range above, then choose 'All time'. Below the...

  • My stats are showing up differently across the site, why?!

    There's a large amount of stats that our system has to process now. They're still updating, but if it seems like your stats are stuck on Your Tracks page or your Public Profile, this is due to caching. You can get around this by refreshing our cache -- to do...

  • Will I lose my stats (i.e. play counts, comments, etc.) if I replace my track? What if I delete it altogether?

    With Premium subscriptions, you're able to replace your files in the edit mode without losing any of your stats! So comments, play counts, favorites and download counts will all stay in place. If you decide to delete a track from your account, the stats will be removed along with it....

  • How do I hide comments and stats on my track?

    Quiet Mode allow you to hide comments and stats on your sounds, make comments private or hide recipients of the sounds and sets you share privately. To make these changes, visit the edit page of a sound or set, scroll to the bottom of the page, and select 'Quiet Mode'...

  • How do I see my account history?

    There isn't a proper history overview of your account, but you can see your account history in your Overview Stats page. However, any deleted information (tracks, sets, comments, followers, etc.) will not appear in this history. If you're looking for payment history on the account, you can view your payment...

  • What are the green and red arrows in my Stats?

    When you go into your "Tracks" tab in your Stats Overview (http://soundcloud.com/you/stats/tracks), the green and red arrows next to each track let you know how much your play counts have gone up or down from the past week. Each week we collect your stats from Sunday 00:00 GMT to the...

  • How do you count plays?

    We count a play once the play button is clicked. We don't count plays on your sounds that come from your account though (since those are your own plays). We also have systems in place so that any plays that seem suspicious are not factored into your Stats.