• What can I do if I feel I’m like being bullied on SoundCloud?

    If you’re having troubles with another SoundCloud member, we don’t want you to feel like you are alone; we are here to help. First, we would advise blocking anyone you don’t want to interact with and avoiding going to their profile. Due to the sensitive nature of these situations, we...
  • I’ve found some content on SoundCloud that I object to, what can I do?

    We support freedom of expression here at SoundCloud; even for individuals expressing controversial opinions or beliefs. It’s important to remember that what is acceptable to one person, may be shocking to another. Just because you find something shocking or offensive does not mean that this content will be removed from...
  • I think someone has hacked my account, what can I do?

    If you think that your account has been hacked, the first step is to attempt resetting your password. If you are able do so, your account will be secure again. After doing this, we would also advise revoking any connections to your account and checking the connected emails to the...
  • Someone is impersonating me. How can I stop them?

    Remember that no name is unique. It may be that another user simply has the same name (or artist name) as you and has no intention of impersonating you. We consider impersonation to be when a third party sets up an account on SoundCloud with the deliberate intention to deceive...
  • I'm appearing in Google search results. I don't want that, what can I do?

    Unfortunately, we cannot stop Google from searching SoundCloud for results, or influence how long they store information for. If you would prefer that your SoundCloud account does not show up when someone Googles your name, the best thing to do is to change your username and account url to a...
  • Why am I unable to post comments/send messages?

    If you're being told to slow it down or that you've been reported for spam when trying to send messages or post comments, then it's likely the messages/comments you've been sending are a little too similar. Receiving impersonal canned messages, or a comment which you can see has been posted...
  • Someone has posted my personal information. What can I do?

    Here at SoundCloud, we care about protecting the privacy of our community members. Our Terms of Use (which all users agree to adhere to on sign-up) clearly state that you cannot use SoundCloud to share private and/or confidential information relating to another person (or entity). If you find content on...
  • My voice is being used in this recording without my permission, what can I do?

    We respect your right to privacy. If your voice is being used in a recording which you gave no permission for it to be, then you can contact us to report this. For content to be removed, you must be personally identifiable within the reported content, in addition to your...
  • SoundCloud Account Security

    Here are the basics to staying safe on SoundCloud: 1. Choose a strong, unique password (and keep it to yourself) 2. If you come across any weird links in messages, comments or any other areas across the site, be wary, and if prompted, never enter your sign-in details unless signing...
  • Never give out your password

    Now and again we may ask for a few things from you, but: - We will never ask you by email, messages or comments to provide us with your password or sign-in credentials. - We will never ask you to email us your password. - We will never prompt you...