• SoundCloud Account Security

    Here are the basics to staying safe on SoundCloud: 1. Choose a strong, unique password (and keep it to yourself). 2. If you come across any suspicious links in messages, comments or any other areas across the site, be wary, and never give out your log in information unless you...
  • What exactly is a strong password?

    As we mentioned previously, choosing a strong password is crucial for keeping your account safe in the 'Cloud. So, what exactly is a strong password you may ask? We recommend following one of these two approaches: - Choose a random string of at least 8 characters, including upper and lower-case...
  • Be wary of phish!

    Ever heard of phising attempts? (it's got nothing to do with fish....) When somebody sends you a link (maybe in a message, comment, email or the like) trying to get you to enter your SoundCloud password on a site outside of the soundcloud.com domain (it may still look like soundcloud.com)...
  • Never give out your password

    Now and again we may ask for a few things from you, but: - We will never ask you by email, messages or comments to provide us with your password or login credentials. - We will never ask you to email us your password. - We will never prompt you...
  • Abuse

    To avoid abusive behavior on SoundCloud, we’d like to remind you about our Community Guidelines which you agreed to when signing up for an account. The SoundCloud Community is a positive, constructive environment. If you come across something you disagree with, the best way to deal with it is to...
  • It feels like I’m being harassed on the site, what should I do?

    If you receive unwanted communication from another user, the first thing to do is Mute and ignore them. Ending any sort of communication with them will most likely resolve the situation. Learn how to Mute a user on this Help topic. If this unwanted communication continues, and you feel a...
  • I’ve found some content on the site I find offensive, what can I do?

    Remember, what’s acceptable to one person, may be shocking to another. Offensive material is subjective, and we advise if you do see/hear something you don’t agree with that you ignore it and Mute the user who’s uploading it. If you can’t avoid the material because it’s personal and directed towards...
  • How should I deal with a disagreement on the site?

    No one likes a bully. If you have a personal conflict, then deal with this offline in a responsible manner. The SoundCloud Community is a positive and constructive place. If you don’t like someone’s sound, let them know how it could be improved constructively, don’t just put them down for...
  • Spam

    Here at SoundCloud, everyday we hear about users who have made great connections using the platform and have built up massive followings around their sounds. The way they’ve done this is by building meaningful connections based on mutual respect. They’ve done this by connecting with their followers, not by sending...
  • What means can I use to promote my account?

    In our terms of use we forbid the use of any automation to generate messages, generate accounts, play audio content, generate comments, follow/unfollow users or favorite any content or post any activities. If you are found behaving in this manner, or using a service to facilitate such activity, your account...