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Uploading file is stuck on 'Preparing for transcoding'

You will see this error when our system is having trouble processing a track, causing it to be stuck as it waits to transcode. 

When this happens, we recommend the following:

  • Check the file format and length of your track. We support AIFF, WAVE (WAV), FLAC, ALAC, OGG, MP2, MP3, AAC, AMR, and WMA files. The maximum file size is 5GB.
  • Check our Status Blog to make sure that there are not any problems occurring around the transcoding process at this time. 
  • Delete the pending track from your SoundCloud profile and re-upload it. 

 

 
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