My profile page won't load

If you are seeing a blank profile page, first make sure that you are using a browser version that SoundCloud supports. The lowest browser versions SoundCloud supports are: 

  • Chrome 35 
  • Firefox 28
  • Internet Explorer 10
  • Safari 6

If you are using a lower browser version, please upgrade it. From there, you should be able to load the page properly.


My browser version is up to date, what do I do next?

Please try loading the page after following these steps:

  • Check our Status Blog to make sure that there are not any interruptions on site that could cause you difficulties loading pages
  • Check to see if the page loads in another browser i.e Firefox, Chrome, Internet Explorer
  • If applicable, try disabling anti virus and any Firewall’s your browser may have installed
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