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Due to increased volume, we highly recommend using our Help Center or Help Community to find the support you need as there may be delays in us getting back to you directly.

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Having another problem with your playlist

If you are having troubles with your playlist, first make sure that you are using a browser version that SoundCloud supports. The lowest browser versions SoundCloud supports are: 

  • Chrome 35 
  • Firefox 28
  • Internet Explorer 10
  • Safari 6

 

My browser version is up to date, what do I do?

Please try loading the page after following these steps:

  • Check our Status Blog to make sure that there are not any interruptions on site that could cause you difficulties loading pages 
  • Make sure you are using the latest version of Flash
  • Check to see if the page loads in another browser i.e Firefox, Chrome, Internet Explorer
  • If applicable, try disabling anti virus and any Firewall’s your browser may have installed

 

 

Still need help? File a ticket.

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