Reporting scams

Protecting yourself online is important. While we do all we can to prevent unwanted attempts to access your personal information, there are some things to be aware of that can help you to protect yourself. Here are some tips to remember while using SoundCloud:

1. Don’t give in to phishing attempts; never reveal any confidential information about yourself or your account details to other community members (via messages, comments or otherwise).

2. If you are being offered a deal that sounds too good to be true, it probably is. You can find some examples of common scams here.

3. Be wary of community members who ask for access to your content (e.g. unreleased demos, downloads of private tracks). You never know who is behind this request-- it may not be who the profile claims to be.

Remember our key advice: always be extra cautious when interacting with individuals online.

Reporting scams

You can file a ticket if you suspect that you have fallen victim to a scam, phishing attempt or any other form of deception. We will do our best to help out if there is anything that we can do.  

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