Recording troubleshooting Sorry that you are having problems with your recording. What kind of troubles are you having? I saved my recording after it uploaded, but now it has disappeared from my profile I had trouble uploading my recording, so I cancelled it. How can I upload it again? My recording is stuck on ‘Preparing for transcoding’. What can I do? Related articles Recording Uploaded track disappeared from profile Recording stuck on 'Preparing for transcoding' The Upload page won't load properly Uploading