Law enforcement disclosure requests

In line with our Privacy Policy, we can only disclose requested information to a competent authority, when we are obliged to do so by applicable law. If you are a law enforcement authority, seeking information about SoundCloud users and accounts in the course of criminal investigations, please refer to our Law Enforcement Guidelines for details on submitting requests.

Emergency disclosure requests

If your request relates to an investigation involving the imminent danger of death or serious harm to a person, that we may have information to prevent, law enforcement agencies can submit an emergency disclosure request. 

You must submit an emergency request via email, with the subject line EMERGENCY DISCLOSURE REQUEST. These requests are evaluated on a case-by-case basis and must include all of the following:

  • Identity of the individual in imminent danger
  • Nature of the emergency
  • SoundCloud profile URL(s) of the account(s) containing information which may prevent the emergency
  • Details of the specific information requested and how it may prevent the emergency
  • Link(s) to any content which may provide further details or context to support your request

SoundCloud users aware of an emergency situation should contact local law enforcement officials for assistance.

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