We’re the first music company to introduce fan-powered royalties, where independent artists can get paid more because of their dedicated fans. Find out more here.

HELP CENTER

Back

Troubleshooting

Sorry to hear that you are having trouble with your account. What problems are you having?

Display Name and Profile URL

The Profile URL I want is taken

I'm having trouble saving changes to my Display Name or Profile URL

Profile page

A track has disappeared from my profile page

Tracks aren't streaming on my profile

My country isn't available in the drop-down list

My profile image isn't uploading

The changes I've made to my profile aren't saving

I'm having trouble with Spotlight

My profile page won't load

I'm having another problem with my profile

Account settings

I'm not receiving email notifications

I received a password reset link, but I didn't request it

I tried to delete my account, but it isn't going away

Was this article helpful? ● ●

181 out of 1332 found this helpful