Recording stuck on 'Preparing for transcoding'

You will see this error when our system is having trouble processing a track, causing it to be stuck as it waits to transcode. 

When this happens, we recommend the following:

  • Check the length of your recording. If your track is over 6 hours and 45 minutes long, our system will not be able to transcode it.
  • Check our Status Blog to make sure that there are not any problems occurring around the transcoding process at this time. 
  • Delete the pending track from your SoundCloud profile and record it again. When uploading again, please wait until the orange bar has started to process before clicking 'Save'; and leave everything except the title blank on the upload page.
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