I purchased through Apple / iOS device
If you have purchased SoundCloud Go through the Apple App Store, you will need to cancel your subscription directly with Apple. SoundCloud unfortunately cannot assist with cancellations or refund requests if the subscription was purchased on an iOS device.
To cancel with Apple, please follow the steps provided by Apple Support.
If you would like to re-purchase at the lower price offered directly through our website, you can purchase at the SoundCloud Go purchase page.
Please note that deleting your SoundCloud account will not cancel your SoundCloud Go subscription with Apple. You need to follow the steps above for Go plan cancellation.
I purchased on the website / Android app
Please note that you cannot cancel via the app, only using a computer.
If you have purchased SoundCloud Go from our website or Android app, you can cancel your subscription at any time before the end of your current 30-day payment period. E.g. If you purchased on December 1st, you would have until December 30th to cancel your subscription.
1. Sign into your account on a computer and going to your Subscriptions page
2. Click on the icon next to your current subscription status and follow the prompts to cancel your plan
3. You will then be redirected to the page where you will be able to cancel
If you change your mind, you can upgrade back to a SoundCloud Go subscription at anytime through our purchase page.
Will I get a refund after I cancel?
We do not offer refunds for the period of time between the cancellation of your SoundCloud Go subscription and the next payment date.
When you cancel your SoundCloud Go subscription, your account stays the same until your next renewal date - so you can continue to enjoy access to full tracks, offline listening and an ad-free experience for the time period you have paid for. Once that payment period has stopped, you will be downgraded to the free SoundCloud experience.
You can find more details on our Go refund policy in this article.