If you’ve noticed an unexpected, sudden increase in activity on your track or account, this can sometimes be explained by fake accounts on the platform. 

​These accounts follow, play, like and repost sounds across the community in order to appear human. Our Trust and Safety engineers work hard to detect fake accounts on the platform, but cannot always remove them before they have the chance to make actions on the site.  When they are removed, any reposts, comments, follows or likes they have made, will also be removed.

Please note: We do not have the technical means of reverting, or adjusting, play counts. 

For now, we recommend that you block and report any account you suspect to be fake. You can do this using our block feature. You must be on a computer, not a mobile device, to use this feature.