We consider abuse to be any activity on SoundCloud where the intention is to deliberately demean or cause harm or upset to another person. We think that criticism can be helpful, if it is shared in a constructive way. Remember, just because someone says something that you disagree with, this does not necessarily mean they are acting in an abusive way. To us, there is a clear difference between an individual providing constructive feedback on content (e.g. “Your guitar is out of tune–if you fixed it the song would be better”) vs. someone insulting another person (e.g. “You are a bad at playing guitar because you are stupid”).
If you ever find yourself in a situation where you feel uncomfortable, or threatened, by another SoundCloud member, make sure to speak with a friend, or family member, about what’s happening. If you receive violent threats and are concerned for your immediate safety, you should also get in touch with your local authorities (as well as letting us know) to ensure your safety.
If you break the rules
We have zero tolerance for abusive or threatening behavior within the community. We consider abuse to be any activity where the intent is to attack or demean someone else. Anyone found to be engaging in this type of activity risks the immediate, permanent termination of their account.
How to report abuse and harassment
If you’re having troubles with another SoundCloud member, we don’t want you to feel like you are alone; we are here to help. First, we would advise blocking anyone you don’t want to interact with and avoiding going to their profile.
If this communication is part of a back and forth exchange between you and another person, we’d suggest removing yourself from the conflict first. Then, if this person continues to contact you, please go here for more information on how to report to our Trust & Safety team.