HELP CENTER

What to Do If You Haven't Received Your SoundCloud Confirmation Email

What should users do if they still haven’t received the email after following all the steps?

If you still haven’t received the confirmation email after following all the steps, you should check your spam folder, add hello@soundcloud.com to your address book, and try resending the email confirmation from your account’s Email Settings page. If the issue persists, ensure no spelling mistakes in your email address within your Email Settings.

What alternative methods can users try to verify their account if the issue persists?

If the problem continues, you can add another email address to your account through the "Add another email address" option in your Email Settings. In the new email inbox, you’ll receive a confirmation email to verify your account.

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