What steps should users take if the password reset email isn’t received?

If you haven’t received the password reset email, check your spam or junk folders first. Also, ensure that the email address connected to your account is correct. The password reset link is sent to all email addresses associated with your account, so verify those details in your Account Settings.

What guidance can users follow to create a strong and secure password?

While the provided content doesn’t specifically mention creating a password, a general tip would be to use a combination of letters, numbers, and special characters to create a strong and secure password. Avoid using easily guessable information like common words or birthdays.