Where can I get an invoice after purchasing my SoundCloud Go subscription?

As soon as you purchase a SoundCloud Go plan, an invoice is automatically sent to the primary email associated with your SoundCloud account. If you don’t see the invoice in your inbox, be sure to check your spam folder in case it was filtered there.

• For purchases made through the SoundCloud website: You will receive the invoice via email, and you can also access a copy through your Subscriptions page when signed into your account on a computer. This option allows you to print the invoice or save it for your records.
• For purchases made through the Apple App Store on an iOS device: Apple will send the invoice directly to your email.

Example of Accessing Invoices via Web:

• Log in to your SoundCloud account on a computer.
• Navigate to the Subscriptions page.
• Find and select the invoice you wish to view or print.

Can I change my payment details on my SoundCloud Go invoices?

Currently, it’s not possible to change the payment details on your existing invoices. However, you can update your payment details by re-subscribing to the monthly SoundCloud Go plan just before your next payment is due.

How to Update Payment Details:

• Sign in to your SoundCloud account on a computer.
• Go to your Subscriptions page to check when your next payment is due.
• Right before the next payment date, cancel your current subscription and re-subscribe with your new payment details.

Important Note: You will not be charged twice for your SoundCloud Go subscription when updating your payment details in this manner. The new payment details will be applied to the existing subscription moving forward.

FAQs: Common Questions About Invoices and Payment Details

1. How can I access my SoundCloud Go invoices online?

Example: You want to print your latest SoundCloud Go invoice for your records. Log in to your SoundCloud account on a computer, go to the Subscriptions page, find the invoice, and select it to print or save.

Steps to Access:

• Log in to your SoundCloud account on a computer.
• Navigate to the Subscriptions page.
• Find and select the invoice you wish to view or print.

2. What should I do if I didn’t receive my invoice via email?

Example: After purchasing SoundCloud Go, you don’t see the invoice in your inbox. Check your spam folder, and if it’s not there, log in to your SoundCloud account on a computer to access the invoice through the Subscriptions page.

Steps to Troubleshoot:

• Check your spam or junk folder in your email.
• Log in to your SoundCloud account on a computer.
• Navigate to the Subscriptions page and access your invoice.

3. How do I get an invoice if I purchased SoundCloud Go through the Apple App Store?

Example: You subscribed to SoundCloud Go via the Apple App Store, and now you need the invoice. Apple will send this invoice directly to your email, and it will not appear on your SoundCloud Subscriptions page.

Tip: Ensure your Apple ID email address is correct to receive the invoice.

4. Can I change the payment details on an existing SoundCloud Go invoice?

Example: You realize that the payment details on your invoice are outdated. Although you cannot change the payment details on an issued invoice, you can update your payment information for future invoices by re-subscribing to SoundCloud Go before the next payment is due.

Steps to Update:

• Cancel your current subscription just before the next payment date.
• Re-subscribe with the updated payment details.

5. Will I be charged twice if I update my payment details by re-subscribing?

Example: You’re concerned about being charged twice after updating your payment details by re-subscribing. Rest assured, you will not be charged twice. Your new payment details will take effect for the existing SoundCloud Go subscription starting with the next billing cycle.