What are the detailed steps for troubleshooting, including checking the Status Blog and using different browsers?

If you can't enable downloads for your track, it might be because you've reached the download limit for your SoundCloud account. Before checking other potential issues, first verify your account type:

Check your account type and download limits:

• Free users have a limit of 100 downloads per track.
• Pro users have a limit of 1,000 downloads per track.
• Artist Pro users have unlimited downloads for all tracks. If you haven't exceeded your download limit, and the issue persists:

Check the Status Blog:

Visit the SoundCloud Status Blog to ensure there are no ongoing site interruptions that might be affecting track download settings.

Use a different browser:

Try enabling downloads using a different browser, such as Firefox, Chrome, or Edge, to see if the issue is browser-specific.

What should users do if disabling antivirus or firewall doesn’t resolve the issue?

If you have verified your download limits and tried disabling your antivirus or firewall without success, and the issue still isn’t resolved:

• Explore account upgrade options: If you are a Free user and frequently hit the download limit, consider upgrading to the Artist Pro plan, which offers unlimited downloads for all your tracks. This can prevent similar issues in the future.