HELP CENTER

My SoundCloud for Artists account

 

Where can I update my account information? 

Once you are logged into your account, click your name in the top right corner of the dashboard, then click Settings.  You can edit account information such as your name, 2FA, PayPal email, account access, and your notification preferences.

To update your email address and password, please go to the account settings for the SoundCloud channel associated with your SC4A account. 

 

Can I add additional users to my account like my manager? 

Yes! Just go to the Access tab in Settings and add a new 3rd party collaborator by entering their SoundCloud channel. Please note: you are only able to grant access with a SoundCloud channel that your collaborator uses to log in to their SoundCloud for Artists account. You may want to check with your collaborator first to confirm the channel they use to login before attempting to add it. 

 

Enabling Two-Factor Authentication

Two-factor authentication (2FA) increases the security of your SC4A account by requiring more than just your SoundCloud credentials to log in. Logging in with 2FA requires a code that is either sent via SMS or accessible by an authenticator app (like Google Authenticator on iOS or Android, LastPass Authenticator, or Authy).

 

To enable two-factor authentication, please go to your SoundCloud for Artists account settings in the top right corner of your dashboard. Once there, select whether you'd like to authenticate via SMS or an authenticator application. You can additionally choose to enable backup codes, which you can use in the event you lose access to your phone or authenticator app. 

 

If you are having difficulties with Two Factor Authorization (2FA) or receiving authorization codes, please reach out to our Support team using the email associated with your SoundCloud as well as a photo ID confirming you are the account owner. 

Please note: if you have previously enabled Two-Factor Authentication via Google Authenticator, you will still see Repost by SoundCloud and can use that code to gain access to the new SoundCloud for Artists dashboard. 

 

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