How to have a secure account
At SoundCloud we take the security of your account very seriously, and we want to make sure you know what it takes to keep your account safe. Here’s our safety tips for registering an account with SoundCloud (or any other service):
Choose a strong, unique password
DO NOT use the same password across multiple sites, and keep your password to yourself.
DO choose a random string of at least 8 characters, including upper and lower-case letters, numbers, and special characters. Consider using a password manager like 1Password or LastPass to create and remember unique, strong passwords.
DO NOT use your name, date of birth, part of your email address, login, or other information.
DO choose a random string of at least 8 characters, including upper and lower-case letters, numbers, and special characters. Consider using a password manager like 1Password or LastPass to create and remember unique, strong passwords.
DO NOT use your name, date of birth, part of your email address, login, or other information.
Never give out your password or account information
If you come across any weird links in messages, comments or any other areas across the site, be wary, and if prompted, never enter your sign-in details unless signing in on www.soundcloud.com.
When somebody sends you a link (in a message, comment or email) trying to get you to enter your SoundCloud password on a site outside of the soundcloud.com domain (it may still look like soundcloud.com) we call that phishing.
This is done so that the sender of the link can collect your sign-in details (and potentially other personal or sensitive information). The sender may then use this information to hijack your account, typically to use it to send out spam or more phishing attempts.
When somebody sends you a link (in a message, comment or email) trying to get you to enter your SoundCloud password on a site outside of the soundcloud.com domain (it may still look like soundcloud.com) we call that phishing.
This is done so that the sender of the link can collect your sign-in details (and potentially other personal or sensitive information). The sender may then use this information to hijack your account, typically to use it to send out spam or more phishing attempts.
SoundCloud will never:
Ask you by email, messages, or comments to provide us with your password or sign-in credentials
Prompt you via email and email attachments, messages, or comments to log into a site outside of the SoundCloud.com domain, nor to download and install an application
Prompt you via email and email attachments, messages, or comments to log into a site outside of the SoundCloud.com domain, nor to download and install an application
Connect a secondary email to your account
To avoid getting locked out of your account, you can add a secondary email to your account through your Settings page here.
In order to secure your account further, make sure to “Revoke All” in your settings "Connected applications" tab here to close all open sessions on logged in devices to enforce the new password.
Enable 2FA for your SoundCloud account
We offer 2FA for all SoundCloud users, more info in our help centre article here.
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