Unable to delete track from your profile

If you cannot delete a track from your profile, please make sure that you are logged into your account. From there, you should be able to view the trash bin icon below the track’s waveform.
 

The track is blocked for copyright infringement

Once a track has been blocked for copyright infringement it isn't possible to delete it from your account and it will remain on your track manager page. These tracks will not count towards your account quota.

They won't be playable or publicly available on your profile, and you'll only be able to see them if you're logged into your account. The tracks will be listed on your Tracks page to let you know the status of the tracks on your account and to alert you to any tracks that might need attention in case you would like to dispute the takedowns.
 

I’m still having trouble deleting my track

Please try the following steps:

  • Check our Status Blog to make sure that there are not any interruptions on site that could cause you difficulties loading pages
  • Check to see if you can delete the track in another browser i.e Firefox, Chrome, Internet Explorer
  • If applicable, try disabling anti virus and any Firewall’s your browser may have installed

You can use both our desktop website or app to delete tracks following these instructions, however, you can’t delete using our mobile website. 

 

Still need help? File a ticket.

Was this article helpful?
692 out of 2280 found this helpful