I signed in, but this isn't my account

If you have signed in, but aren’t in your usual account - don’t worry. Your regular profile likely still exists. Try searching for it here, or type the Profile URL into your browser’s search bar.
 

Did you sign in with Facebook?

If you signed in through Facebook and created a new account, it may be that your regular profile isn’t attached to Facebook . Please do the following:

Delete the new profile you have created through your Account Settings page.

Sign into your regular profile using your email, or full Profile URL (ex: https://soundcloud.com/alex).


If you have created a new account on a mobile device, we do not have account deletion available through the app at this time. Please sign out of the new account on the app, and into your normal profile. You can delete your duplicate account at any time by signing in via Facebook or Google+ through a computer browser.
 

Did you sign in with your email address?

If you signed in through your email and created a new account, this means that your regular profile isn’t attached to the email you think it is. Please do the following:

  1. Delete the new profile you have created through your Account Settings page
  2. Send a password reset link by inputting your Profile URL here. This will send a password recovery link to the primary email address that is registered to the SoundCloud account.
  3. Search each of your email accounts for messages that come from no-reply@soundcloudmail.com. The email that receives a password reset link is the one attached to your regular profile.

 

Signing in on a mobile device

If you have created a new account on a mobile device, we do not have account deletion available through the app at this time. Please sign out of the new account on the app, and sign into your normal profile through the steps above. You can delete your duplicate account at any time by logging in with your email through a computer browser.

Was this article helpful?
170 out of 833 found this helpful