Feature Use Policies

SoundCloud aims to help creators to connect directly with their fans. We understand that promoting your work is important, and we encourage you to seek out fans and other like-minded individuals. In our experience, the most successful forms of promotion are built upon meaningful interactions between creators and their audience. However, there is a fine line between developing these connections and oversharing with community members.
 

You can be blocked from accessing specific feature(s) on-site if you are doing any of the following:

  • You’re posting similar comments or messages from your account (avoid copy and pasting, or sending comments or messages with the same links over and over)
  • You’re following a lot of accounts in a short time period
  • You’re following a lot of accounts you recently unfollowed
  • You’re liking or reposting a lot of tracks in one day (make sure you listen to any sound before liking or reposting it)
  • You’re liking or reposting a lot of tracks you recently removed from your likes or reposts
  • A number of community members have manually flagged your account, messages, or comments as spam

Warnings

We have on-site limits in place to encourage the growth of genuine, close-knit communities around creators’ tracks. These limits look for accounts that appear to be using a feature in a way other than intended and can block access to that feature.
 
Our anti-spam systems are automated and focus on detecting accounts that are performing the same activity in large numbers within a 24-hour period. 
 
When you are being warned that you may end up in a block soon, you will see this message: 

When you see your first warning, you must acknowledge it by clicking “Yes, I understand” before you can carry on using the feature. Please note that if you continue to use the feature after agreeing that you understood the warning you received, you may be blocked.


Blocks

If you’ve previously received and accepted a warning, any time you hit this on-site limit again, you will be blocked from using that feature. You will receive a message similar to this one: 

If you are in a block, you will be unable to use the feature for a period of time. The length of this period depends on whether you have been in a block before. The more often you run up against the same limit, the longer that block will become, and it will tell you when the block will expire in the block warning.

Please note: no matter what subscription level you have, we cannot manually remove any blocks to ensure fairness for all our users.

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