What should users do if they are prompted to reset their SoundCloud password?

If you are shown a message prompting you to reset your password when signing in:

1. Understand the Reason for the Prompt:
   • SoundCloud has introduced a new security feature to protect users from unauthorized access. This measure is particularly important following an increase in data leaks from other services that have exposed usernames, emails, and passwords.
2. Why am I being asked to reset my password?
   • When SoundCloud detects that your email address may have been part of a data leak, you will be required to reset your password as a precautionary measure. This is to protect your account if you have reused the same password across multiple services.

How can users reset their SoundCloud password, and what tips can help create a secure password?

To reset your password:

1. Follow the Password Reset Process:
   • Click on the link provided in the password reset prompt, or go to the SoundCloud login page and select "Forgot your password?" Enter your email address, and you will receive an email with instructions to reset your password.
2. Tips for Creating a Secure Password:
   • Use a Strong Password: Create a password that is difficult to guess by including a mix of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information like names or common words.
   • Unique Passwords for Each Service: Do not reuse passwords across multiple services. Each account should have its own unique password to prevent a breach in one service from compromising your accounts on other platforms.
   • Consider a Password Manager: Using a password manager can help you create and store strong, unique passwords for all your accounts without the need to remember each one individually.

What additional steps does SoundCloud take to protect users, and where can users find more information?

SoundCloud is proactive in safeguarding user accounts:

1. Security Measures:
   • When a data leak is identified, SoundCloud checks if any users' email addresses are included and requires a password reset to prevent unauthorized access. This is part of their ongoing efforts to secure user accounts and protect content.
2. Learn More:
   • For further details on securing your account and SoundCloud's safety measures, users can refer to the help center for practical password tips and read SoundCloud's blog post on account security.