Denied sign in or sign up - "Our robots think you're spam"

Sometimes you may see a “Our robots think you’re spam” or "Our robots think you're a robot" error message when trying to log in or sign up. 

We have a number of systems in place to stop spammers from signing up or logging in. It looks like there was something about your sign up or login attempt which triggered these systems and prevented you from accessing SoundCloud.

To regain access to your account or to create an account, try these troubleshooting tips:

  • Reload/refresh the page
  • Use a different browser
  • Access through a different computer or device
  • Reset your router
  • Use a different internet connection
  • Make sure your OS and SSL certificates are up to date
  • Disable temporarily your VPN, ad-blocker or privacy extension


If you're still trying to create an account, we'd recommend you try using a different email address, as it's possible there's an issue with your email address or domain.

Still need help? File a ticket

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