Creator Invoices and billing
Purchases and subscriptions information can be found via a computer: https://soundcloud.com/you/subscriptions
These details are not available via the app versions.
There isn't a way to amend a past invoice.
You may update your billing address and invoice information via your subscription settings.
1. Using a computer, click on the three dots at the top right of your browser
2. Click on "subscription"
3. Click on "edit"
4. Click "manage plan"
5. Your subscriptions should open, where you can download invoices, edit billing info, see your renewal term or cancel
Adding VAT to your invoices
Users in the EU or UK can include a VAT number when signing up for a new subscription. There is a box to be clicked for "add billing or VAT". VAT numbers are verified in real-time and any B2B exemptions will be applied once VAT can be successfully verified, which will be reflected in the final checkout screen.
If your VAT has changed and you would like to edit your billing address, this can be done via your settings as stated above.
Please note, if a subscription has been purchased without billing address or VAT, its not possible to amend the previous invoice. Users will be able to amend future invoices after manually updating via the settings.
Purchased made using PayPal
For users who paid with PayPal, your billing address cannot be changed on SoundCloud as PayPal manages this via your PayPal billing agreement settings (there should be a link to PayPal account in your subscriptions page). If you need to update your billing address or other invoice details and you paid with PayPal, the only current option is to opt-out, and then create a new subscription after the expiry, where you can update your new billing address during the sign up process.
PayPal subscribers
- Cancel your currently plan at soundcloud.com/you/subscriptions
- Wait until the plan expires. Then, log in and visit https://checkout.soundcloud.com/artist and choose your desired plan (most likely the plan you are currently paying for)
- Fill out the details on the next page, paying special attention to the "add billing address" box, where you can enter your specific details.
- Proceed to payment, and complete.
Nothing is deleted from your account. All your tracks will be hidden in the meantime by default, along with their stats and comments will be saved so that once your subscribe again, everything will be restored just as it was before.