HELP CENTER

Uploading troubleshooting

Sorry to hear that you are having problems uploading. What kind of troubles are you having?

My file is stuck on ‘Preparing for transcoding’

I get the error message "Please make sure you are uploading a valid audio file"

The Upload page won’t load properly

I've not been able to confirm my email to upload

I saved my track after it uploaded, but now it has disappeared from my profile

I have another problem when uploading

 
 
 
Was this article helpful?
669 out of 2628 found this helpful