Sales Tax & VAT

Are taxes included in my SoundCloud subscription?

Depending on where you live, taxes will be included in the price of your SoundCloud subscription or not.

VAT is included in the advertised price in the EU, Switzerland, Norway, Australia and New Zealand.

In the US, some state and local governments require us to collect sales tax on top of the advertised price. These taxes are included at the point of the transaction, which is why you might see a slightly different price on your receipt to the rate that’s advertised.

You can always see the details of what you’re being charged by checking out your receipts:

  1. Sign in to your Subscriptions page.
  2. Scroll down to “Purchase history”.
  3. Select the order to see the receipt

 

Why didn’t you charge me tax before?

Since the time when you made your original purchase, we became required to add sales tax to your price. This change was made on your account automatically. The tax rate is subject to change based on the laws in your jurisdiction. 

 

How do you decide how much tax to charge me?

Tax rates are based on the tax laws where you live. SoundCloud determines where you live based on the country and the ZIP Code that you provided when you purchased your subscription.

If you've moved since you purchased your SoundCloud subscription and you want to update your payment details, please contact support.

 

What happens if added sales tax becomes required for my location?

If we become required to add sales tax for your location, the change will be made on your account automatically. All you need to do to accept it is keep using SoundCloud.

 

I never agreed to that price. Can I get a refund?

Your state or local government made the decision to make your purchase subject to added sales tax. We do not offer refunds based on changes to the tax law made in your jurisdiction.

Was this article helpful?
11 out of 63 found this helpful