How do I save content for offline listening?

With a SoundCloud Go subscription, you can save your Likes, playlists, and your entire Library for offline listening on your mobile device. Here’s how:

Saving Likes for Offline Listening:

• Go to your Library and then to your Likes
• Click the download button
• You’ll see the progress of how many tracks are left to save in the orange progress bar at the bottom of your screen on iOS or in the pull-down menu on Android.

Saving Playlists for Offline Listening:

• Go to your Library and to the playlist you want to save
• Click the download button (the small arrow next to the heart)
• You’ll see the progress of how many tracks are left to save in the orange progress bar on the bottom of your screen on iOS or in the pull-down menu on Android.

Automatically Save Your Library for Offline Listening:

• Go to your Settings page, then go to Downloads
• Turn on "Download automatically" to save your entire Library of Likes and playlists for offline listening.

Saving Over Wi-Fi Connections:

• If you want to save data, you can set tracks and playlists to save offline only when connected to Wi-Fi.
• Go to your settings page and toggle the button next to "Only download via Wi-Fi"

How do I remove content from offline listening?

• Removing Likes: To remove all your Likes from offline listening, click the orange download arrow on your Likes page to turn it gray.
• Removing Playlists: To remove a playlist from offline listening, click the orange save offline arrow on the playlist, turning it gray.

Removing Your Entire Library:

• Go to the Storage tab on your app's Settings page.
• Click 'Remove all downloads. This will remove all currently saved tracks and playlists and prevent new Likes or playlists from being automatically saved.

Removing Individual Tracks:

• Currently, there is no way to remove an individual track from offline listening without removing it entirely from your Likes or playlist.

Removing Playlists:

• Go to the playlist and click the three dots to see the option to remove the playlist from downloads.

I'm having problems with offline listening content. What can I do?

If you encounter issues with offline listening, follow this troubleshooting guide:

Recently Added Tracks Not Showing Up:

• Check your Offline Listening Settings page.
• If you have enabled "Only save via Wi-Fi" and are trying to save over a 3G or LTE connection, either connect to Wi-Fi or disable the "Only save via Wi-Fi" setting.

Tracks and Playlists Disappeared:

• Offline content is temporarily stored in your mobile device’s SoundCloud app.
• If you uninstall the app or sign out, you will lose all offline content. Before doing so, consider if you’re prepared to re-save your Library for offline listening after reinstalling or signing back in.

General Offline Listening Issues:

• Ensure you are connected to a stable Wi-Fi network if you’ve set your app to only save content via Wi-Fi.
• Restart the app and try refreshing your Library or playlist by pulling down the screen.

Track not available for Offline Listening:

• SoundCloud ensures that the rights holder has the ability to control how and in what countries they want their tracks to be available to listeners.
• If a track is not available for offline listening in a playlist or your Library with your SoundCloud Go subscription, this is because the rights holder of the track has chosen to disable the ability to listen to the track offline. 

SoundCloud Go is now available in multiple countries. Check to see if SoundCloud Go has launched in your country. We will be rolling out to more countries in the near future. To keep up to date on where SoundCloud Go is being released next, check out our blog for more updates.