How do I save content for offline listening?

With a SoundCloud Go subscription, you can save your Likes, playlists, and your entire Library for offline listening on your mobile device. Here’s how:

Saving Likes for Offline Listening:

• Go to your Library (the heart tab on Android or the head tab on iOS).
• Click the download button next to the shuffle button.
• You’ll see the progress of how many tracks are left to save in the orange progress bar at the bottom of your screen on iOS or in the pull-down menu on Android.

Saving Playlists for Offline Listening:

• Open the playlist you want to save.
• Click the download button next to the Likes button.
• You’ll see the progress of how many tracks are left to save in the orange progress bar on the bottom of your screen on iOS or in the pull-down menu on Android.

Automatically Save Your Library for Offline Listening:

• Go to your Offline Listening settings.
• Turn on "Save automatically" to save your entire Library of Likes and playlists for offline listening.

Saving Over Wi-Fi Connections:

• If you want to save data, you can set tracks and playlists to save offline only when connected to Wi-Fi.
• Go to your Settings page and toggle the button next to "Only Save via Wi-Fi" to orange.

How do I remove content from offline listening?

• Removing Likes: To remove all your Likes from offline listening, click the orange download arrow on your Likes page to turn it gray.
• Removing Playlists: To remove a playlist from offline listening, click the orange save offline arrow on the playlist, turning it gray.

Removing Your Entire Library:

• Go to the Offline Listening tab on your app's Settings page.
• Select the 'Remove content saved offline' option. This will remove all currently saved tracks and playlists and prevent new Likes or playlists from being automatically saved.

Removing Individual Tracks:

• Currently, there is no way to remove an individual track from offline listening without removing it entirely from your Likes or playlist.

I'm having problems with offline listening content. What can I do?

If you encounter issues with offline listening, follow this troubleshooting guide:

Recently Added Tracks Not Showing Up:

• Check your Offline Listening Settings page.
• If you have enabled "Only save via Wi-Fi" and are trying to save over a 3G or LTE connection, either connect to Wi-Fi or disable the "Only save via Wi-Fi" setting.

Tracks and Playlists Disappeared:

• Offline content is temporarily stored in your mobile device’s SoundCloud app.
• If you uninstall the app or sign out, you will lose all offline content. Before doing so, consider if you’re prepared to re-save your Library for offline listening after reinstalling or signing back in.

General Offline Listening Issues:

• Ensure you are connected to a stable Wi-Fi network if you’ve set your app to only save content via Wi-Fi.
• Restart the app and try refreshing your Library or playlist by pulling down the screen.