HELP CENTER

Verify your email

Confirmation emails are generally sent out instantly when you sign up. If you haven't received one yet, please try the following:

 

Try these steps if you haven’t received your confirmation email

  • Check your spam folder to make sure it didn't end up there by accident
  • Add hello@soundcloud.com to your address book in your email settings. It may be that your email provider has bounced our email confirmation
  • Try to sign in and if prompted, click ‘resend email’. You may need to go to the Email Settings page to resend the email
  • Try signing up with another method like Apple/Google

 

The magic link in the email does not work?

  • The link may have timed out. Try to sign in and click ‘resend email’. You may need to go to the Email Settings page to resend the email.

 

Why do I need to verify my email?

  • To reduce unauthorized account access.
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